Privacy Policy
How Fly Logistics handles customer, driver, shipment, payment, tracking, and support information.
Last updated: June 14, 2026
Information we collect
We collect information needed to provide logistics services, including names, phone numbers, email addresses, pickup and delivery addresses, package details, payment references, tracking activity, support requests, and delivery confirmations.
Driver and rider accounts may include identity, vehicle, location, availability, and proof-of-delivery information needed for safe operations.
How information is used
Information is used to quote, book, dispatch, track, support, bill, verify, and improve Fly Logistics services.
Delivery proof media is used for operations verification and is not shown publicly on tracking pages.
Sharing and security
We only share operational details with people who need them to complete or support a shipment, such as assigned drivers, dispatchers, customer support, and payment processors.
Fly Logistics uses access controls, secure server-side processes, and private operational workflows to protect sensitive information.
Advertising and cookies
Fly Logistics may work with advertising partners, including Google, to show ads and measure advertising performance on public website pages.
Advertising partners may use cookies or similar technologies to help serve ads based on visits to Fly Logistics and other websites.
Visitors can manage personalized advertising preferences through Google Ads Settings or other advertising industry opt-out tools where available.
We do not place advertising scripts inside private operational screens such as customer account data, admin tools, driver dashboards, payment records, or support conversations.
Customer choices
Customers can contact support to request account help, shipment corrections, communication preferences, or privacy-related assistance.
Some information may be retained where required for legal, safety, billing, dispute, or audit purposes.