Clear answers for booking, tracking, payments, and delivery support.
Find the fastest path to create a shipment, track delivery progress, manage payments, and contact Fly Logistics support.
Create a shipment
Create a customer account, enter sender and receiver details, review the delivery price, and pay securely before operations processing.
OpenTrack a shipment
Use your Fly Logistics tracking number to view status, ETA, timeline, and delivery progress without exposing private operational records.
OpenPayments and wallet
Customers can pay during checkout or fund a wallet for faster repeat shipments. Payment history remains available in the account.
OpenNotifications
Fly Logistics sends branded delivery updates for shipment creation, movement, delivery, and important account activity.
OpenProfile and addresses
Keep customer information, saved addresses, support activity, and shipment records organized inside the customer portal.
OpenReorder and templates
Use previous shipments, saved addresses, and quote details as templates so repeat delivery orders can be started faster.
OpenReferral and loyalty rewards
Customer rewards, wallet bonuses, and referral activity appear inside the customer account when reward programs are active.
OpenBusiness and merchant accounts
Businesses can request merchant access for team shipment management, wallet visibility, invoices, and bulk logistics workflows.
OpenInternational shipping
Fly Logistics supports local, interstate, import, and export shipment requests with customs, documentation, and freight review.
OpenPrivacy and delivery records
Private delivery records are restricted to authorized operations users. Public and customer tracking stay focused on delivery status.
OpenStill need support?
Customer support questions.
- Do I need an account to create a shipment?
- Yes. Customer shipment creation is handled inside the customer account so payment, tracking, wallet, and notifications stay connected.
- Can guests track a shipment?
- Yes. Guests can track with a Fly Logistics tracking number on the public tracking page.
- Will customers see private delivery proof?
- No. Delivery completion is visible, but private proof records are restricted to authorized Fly Logistics operations users.
- Can I repeat a previous shipment?
- Yes. Inside the customer account, previous shipments and quotes can be reused as templates before the latest delivery price is confirmed.
- Does Fly Logistics support business accounts?
- Yes. Merchants and businesses can request business access for team operations, shipment management, wallet visibility, and invoice history.
- Can Fly Logistics handle international delivery?
- Yes. Customers can request local Nigeria delivery, interstate delivery, international import, and international export support.
- How do I get urgent help?
- Use WhatsApp support or contact +234 706 107 2929 for active shipment assistance.