User Data Deletion Instructions

Send an email to support@flylogistics.ng with the subject Data Deletion Request. Include the name, email address, and phone number connected to your Fly Logistics account so our support team can verify the request.

You may also contact Fly Logistics support through the official contact page and clearly state that you want your account and personal information deleted. Do not send passwords, payment card details, or one-time passwords.

Fly Logistics may ask for reasonable verification before deleting account information to prevent unauthorized requests.

After verification, eligible account information will be deleted or anonymized. We will confirm completion through the verified email address or phone number associated with the account.

Some shipment, payment, fraud-prevention, dispute, safety, tax, audit, or legal records may be retained where required by law or legitimate operational obligations.

Any retained information remains protected and is used only for the applicable legal, safety, accounting, or dispute-resolution purpose.